Concept: A way to make meetings better through technology.
f you are like me, you have attended a lot of phone only and or virtual meetings. As a new Salesforce employee I have attended my share of “Go to Meeting” and WebEx meetings. These faceless encounters make getting to know a virtual team difficult. The meetings tend to start right on time or even a minute or two late and leave little room for pre-meeting small talk.
Cross-over app experiences will drive customer engagement
One of my predictions for mobile in the next six to eighteen months is heavy cross-over in brand and mobile experiences where integration in mobile apps drives customer engagement.
iBooks as a sales tool
Since April (2014), I have been creating interactive Customer Stories or Customer Journeys for Salesforce Marketing Cloud (formerly ExactTarget). These Customer Stories have pushed me, and now my team, to dive deep into using iBooks Author, along with Keynote, Photoshop and Illustrator, Google spreadsheets and lots and lots of sketching and experimenting