Four things that help me get the most out of my iOS experience.
Four things that help me get the most out of my iOS experience
Plus a bonus tip for podcast listeners.
Type less, faster and smarter. Use Text Replacement
I use text replacement so I do’t have to type out common things like my email, phone, address and common replies.
You’ve likely seen this on your phone if you are typing “on my way” or “omw” and see that phrase ready for you to use (though Apple puts an explanation mark in the phrase).
Having some of these pieces of information or phrases at the ready is great. You have to type less, make fewer errors and can finish replies faster, though you do have to remember your shortcuts. Plus if you use iCloud these text replacements will sync across your devices.
For example when I type in “pn” text replacement expands those two letters out to my entire phone number. The same effect also works for my address (I use “addy” if you are curious). And for my various email addresses, I use a letter plus “ml”. For my Gmail address its “gml”, for IBM, its “iml”.
My latest use is for “a dad joke on demand”. I have grown (groan?) rather fond of dad jokes and now get asked for a joke more often than expected… with “jk1” you get “What do you call a guy with no shins? NEIL!!!!” My thanks to CNN’s dad joke generator for that gem!
Other uses you might consider:
Conference line + dial in code for work calls
Common misspelled words
Contact info — address, email, phone number
Common replies for emails
Common searches (“coffee shop near me” or “Apple stock price”)
I am sure there are may other ideas you are having, so, while you are thinking about it, here are instructions to help you out.
Go to Settings > General > Keyboard > Text Replacement. In the upper right corner tap the plus (+) sign. Type in your phrase and optionally (though I highly recommend it), your shortcut. Tap Save. That is it. If you come up with some great use cases, let me know in the comments.
Instructions: Text Replacement for iPhone
Instructions: Text Replacement for iPhone
Listen. Use Speak Screen to make your device read to you.
When I was working as a manager at Salesforce I had a 43-minute commute into downtown Indy and a 43-minute commute home. At the time I needed to go through a lot of emails (a global team never sleeps) and I figured out a way to get my iPhone to read to me while I drove. I found that if I used an accessibility feature called Speak Screen it did the trick.
Go go Settings > General > Accessibility > Speech. On the Speech screen tap the Speak Screen toggle to on. You will see the instructions “Swipe down with two fingers from the top of the screen to hear the contents of the screen.”
In the screen shots below, you will see that one is in the Notes app. That is my iPhone reading to me. The turtle and rabbit are speed controls. I like to tap the rabbit a couple times and listen as fast as I can. It takes a little time to develop an ear for it, but when you have 43 minutes to “read” an entire inbox you learn to hear faster.
Instructions: Use Speak Screen
Instructions: Use Speak Screen
Speaking of listening faster, I try to listen to a couple podcasts per day. I am a huge fan of Overcast by Marco Arment. The app is a joy to use and saves me a ton of time.
First I set custom speeds for each show. I like to listen to my podcasts a bit faster than normal. So for a show like Roman Mar’s 99& Invisible, I crank things up to nearly 2x speed. Roman speaks very deliberately and very slowly so this works. Other shows, like RadioLab, don’t speed up well. The background music beds, sounds and layers of human voices start to blur to a point where I can no longer enjoy the show.
Next, I turn on Smart Speeds and Voice Boost. Smart Speeds, which according to the note in the app’s Settings has saved me 14 hours beyond speed adjustments. This is incredible to think about. Had I just listened to the podcasts I love sped up, I would have listened to 14 days of nothing. 14 days of silence (not a bad movie title there). Two weeks of empty! Anyway, you get the idea, Smart Speed “dynamically shortens silences in talk shows”. For me, that is amazing!
Voice Boost is also a great feature that really works. As the site says, “boost and normalize volume so every show is loud, clear, and at the same volume”. It works as advertised, I wish this was something that worked across the entire device. When I switch to Pandora or Spotify, the ads nearly always play louder. I know there is science to back up this user unfriendly choice, but it is so jarring that I often associate negative feelings with the product being advertised (hint hint).
Overcast. Awesome for podcasts
Give your eyes a break: Dim the screen waaay down.
When I’m in a dark room and I don’t want to disturb others or scorch my eyes I triple click to dim my screen to take the brightness incredibly low. Before you can get this to work you need to set it up.
Go to Settings > General > Accessibility. Scroll to the bottom of the screen to Accessibility Shortcut. Tap to open the list of shortcuts. Tap Zoom. Now, back out to the Accessibility view and scroll back up to the top. Look for and tap on Zoom. Scroll down until you see Zoom Region and Zoom Filter. Set your Zoom Region to Full Screen Zoom and the Zoom Filter to Low Light. Now try that triple click out. Your screen should be notably less bright.
If you also see that the screen is zoomed in, you will need to use three fingers and triple tap on your screen. This should bring up the controller. Make sure the zoom slider is all the way to the left.
Use location reminders like a pro
I use the built-in Reminders app to create tasks. I like to invoke Siri and make reminders, and I’ve had great luck creating location-specific reminders. To do this, just say “Siri, remind me to take my lunch bag out of my trunk when I get home” or Siri, remind me to send a text to my wife when I get to work”.
However, not all reminders are for arriving or leaving work or home. Sometimes I need to remember air filters when I get to Lowe’s or a birthday card at Target. To do this, I have to create these reminders in the app.
To do this, go to Reminders App > Tap the plus (+) in the list you want to add a reminder >Type your reminder text > Tap on the “i” in the circle > Tap on the toggle to turn on “Remind me at a location” > Tap on Location (should show up under Remind me at a location). Now search for the location where you want the reminder. Tap the right location and tap “When I Arrive” or “When I Leave”. Now on the top left, tap Details to go back and then tap Done in the top right corner.
While having at least ten taps to set up a location reminder is a UX issue that Apple needs to address, having a reminder like this save me from making a return trip to the hardware store or forgetting an important birthday card has been worth it.
I wish that I could say, “Hey Siri, when I get to Target, remind me about anyone’s upcoming birthdays that are in my favorites” and the app would create a location + data aware reminder that checked my favorite contacts and if I was near a Target, remind me to grab a card. But that is a future feature!
Those are the four iOS tips plus the recommendation to use Overcast if you listen to podcasts. I hope you find them as useful as I do. And, I am always looking for more ways to get more done or have a better experience with my iOS devices. Let me know what you’ve found helpful.
In my next post, I want to share how I am using the Workflow app and IFTTT for more advanced functionality. My favorite / most lazy Workflow “app” allows me to remotely launch iTunes so we can watch the movies on my Mac. I got tired of having to go “all the way to my office” to flip on iTunes.
Pandora anti-patterns disrespect its users and ruin its experience. Shame on them…
If I was advertising on Pandora I would be very concerned that the design of their controls, the placement of those controls and the presentation of ads on their platform were designed to cost me (as an advertiser MUCH more than they should. Pandora is using anti-patterns to drive unintended interactions. Eventually this will backfire, but in the meantime we as customers, are forced to deal with very poor user experience.
Today I was listening to Pandora. Its my go to service for streaming music. I used to be a pro user but decided to reduce spending on little things that were adding up to see if the free versions would cut it (sorry Evernote, you got cut too). The reason I had a pro account with Pandora was the ads. There were some Farmer's insurance ads that were terrible AND would run as video. Nothing like streaming video on an older iPhone + paying for data for "free" music. The couple of bucks a month for Pandora was worth it to avoid Verizon's insane overage charges.
And now another anti-pattern is back with Pandora. The tiny tap zone. And I mean tiny. I suspect this interstitial/pop over ad is intended to appear to perform well (boosting sales for Pandora). It achieves its goal but… it also frustrated me and reminded me that there are still designers out their that are not making the world better. No shock really, but its annoying and disrespectful.
What do you think happens when you tap just off that tiny X? My expectation it that the target actually larger than the visible UI and that you will still close the add if you are a pixel or two off. Tapping in that area should dismiss this ad… I was wrong. If you miss that tiny, tiny target, the app creates a new Mumford & Sons station and changes your station to the newly created station.
I had to delete the station (sorry Mumford & Sons, but I miss that banjo) and then go back to my Black Keys station. And try again to remove the ad, and of course, I missed the target and recreated that Mumford and Sons station and deleted it… and gag. That combination of anti-patterns pissed me off, cost Mumford & Sons (they are paying for taps I assume?) and has me looking at other streaming options.
Cross-over app experiences will drive customer engagement
One of my predictions for mobile in the next six to eighteen months is heavy cross-over in brand and mobile experiences where integration in mobile apps drives customer engagement.
One of my predictions for mobile in the next six to eighteen months is heavy cross-over in brand and mobile experiences where integration in mobile apps drives customer engagement.
We all ready see this app integration as native functionality in iOS. Apple lets you shoot pictures in the their camera app and then use the photo edit tools from other apps you have via the share sheet. For example I can shoot in Camera and edit in Camera+. This functionality is going beyond the share sheet and is part of other apps. Starbucks lets you get an Uber right in their app. That is incredible for Starbucks, Uber and you.
If this integration is the next trend in Mobile Customer Experience, and I think it will be, the possibilities are incredible.
Recently I have been working on some ideas for a major burger chain and had fun coming up with ideas on how the brand can become part of other experiences.
iOS Share Sheet in Camera App.
Hail an Über from Starbucks App